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Here are our most popular course outlines.  Please print and share these outlines with your colleagues so you can easily decide how we can best help you with your training and professional development needs.

Talk to us to find out more, or if you would like us to redesign any of them to more specifically match what you want. 

You can contact, using the quick enquiry form below or email This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone 01983 400771

Tackling Underperformance

Raising standards, achieving outstanding results

Reasons for attending this programme:
Do you have staff, who for whatever reason, are struggling to perform effectively?  Do their managers seem reluctant to deal effectively with this?  Do they lack the relevant skills?  Do you find tackling under-performance difficult?  Would you like to learn how to do this more effectively?

What is this training about?
This one-day programme will give you structures and skills to help you address the under-performance of others in a professional and confident manner.  You will consider the reasons for underperformance, and develop approaches to review and clarify accountability in your staff.  There will be the opportunity to develop solution focused approaches and utilise a range of models that support you to improve performance and raise standards.

During this programme you learn:

  • To understand the main reasons for under-performance
  • How to clarify accountability and responsibility for performance
  • Ways of preventing or minimising the likelihood of poor performance
  • Specific skills and techniques to use when addressing poor performance in a 1-1 meeting
  • 3 specific models to help you to address underperformance in others
  • How to focus on performance to raise standards and achieve outstanding results


  • Reduced likelihood of poor performance
  • Skills in tackling poor performance
  • Improved performance focused on performance criteria
  • Increased effectiveness and capacity
  • Standards raised

Duration: 6 hours
Fees on application

meta logo55 Watleys End Road, Winterbourne, Bristol BS36 1PH
 Tel +44 (0)1454 776929 - This email address is being protected from spambots. You need JavaScript enabled to view it.
 Reg in England 3959853 VAT No 757 594 085


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  • The magic was in the group brought together by Kate Julie and Owen. You miss a great opportunity if you don’t enter this course. The most magic was the potatoes! Changing belief systems in a split second. Keep up the outstanding work Thank you
    Jos Frederiks NLP Trainer

  • This course has been worth every penny. Fast doesn’t mean lacking in quality. The sheer tonnage of information is astonishing. It’s so worth it. You will learn a lot even if you are a very experienced teacher and you will enjoy it
    Dr Sharon Ney

  • It doesn’t matter how experience you are, go for it. The training was the most magic. Teaching must go over to learning and we in school have to take responsibility for that. I will use this in my work as a consultant helping schools to improve. Many many thanks for a great course.
    Anita Svennson,Swedish Educational consultant

  • This course helped me widen my ideas about teaching and learning. It prompted lots of questions about how we should approach learning. Experiential learning is profound and fun. Thank you
    David Hicks,Music Teacher

  • I thought I knew how to design a course. After attending this training it’s totally changed my view about learning design. If you are a teacher this course is mandatory for your career.
    Natthapatch Danbenchaphan,Head of Language School,Thailand

  • I may wobble but I move forward with a giggle into all that is possible. The course has accelerated my own slow and steady learning into the amazing and continued possibility of learning
    Vicky Morgan,College lecturer

  • This was loads of fun and I loved it. Fun and interactive ways of learning and how to apply that to teaching. Some may think that its only for teachers but we are all teachers in different areas. This course totally surpassed my expectations and all my goals were achieved. Creative teaching makes you want to teach. I highly recommend it so that more good teachers equal more confident kids. Just do it!
    Ky Du,Alternative Therapist